A while back (That's March 4th if you want to get technical) we were watching TV and saw a commercial for a CD we thought we wanted. In the immortal words of Tom Petty "The waiting is the hardest part". Or it may have been P.T. Barnum who said "There's a sucker born every minute!"
On the 26th of March I sent the following e-mail:
Order number
099-185-7137274
Still have not received this order.
If I knew it would take this long I would not have
ordered.
I got this lovely response back:
Hi Charles,
Thank you for your recent inquiry.
Our records indicate that your order was shipped on 3-6-08 via Standard Mail. Your order should arrive in 2-4 weeks.
We apologize for the delay. If you have any other questions, or if I can be of any further assistance, please do not hesitate to contact me again.
Regards,
XXXXXXX
Customer Service
www.Sonybmgtv.com
Phone: (800)633-9046
(877)222-4223
Fax: (517) 552-0400
Hours: Monday-Friday 8:00am-Midnight EST
Saturday: 8:00am-6:00pm EST
Now first off only my mother gets away with calling me Charles. I have bought everything on the web from housewares, computers, and even furniture. Heck, the bedroom furniture arrived in less than 10 days.
So what is it that Sony Music and DataPakServices thinks is so special about this CD that they are holding me hostage from listening to it. I love DataPakServices motto on their website, "Experience Fulfillment!" I don't know but I am feeling less than fulfilled. They were quite efficient in transferring my $22.96 to them, how about dropping that sucker in the mail boys!
The worst part is I see the ad on TV for it all the time still and I am afraid someone is going to have to pull me off of my widescreen. I e-mailed them again but I haven't heard back, I guess we aren't on speaking terms anymore.
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